Day 22

You mean to tell me you don't have those damn emails done yet? Which I'm sure is what you're saying. But it takes a little more time than you think. Once I've created them, then I had to get with Cobalt to show me how to upload the pictures onto their server, since you don't want to embed them in the email and have the email size larger. Then you have to link the pictures in your email with the picures on the server. I copy/pasted the code into Autobase, where I proceed to add merge codes for their name, and type of vehicle they were interested in. So, I have the autoresponder and the first 7 emails completed. Now I need to create one for when the appointment is set, a confirmation and reminder will automatically go out, and if the appointment is a no-show, and email will go out. So there's still some work to do.

I was supposed to attend a General Motors meeting today with my Fleet Manager, but I decided to send our new Government Bid salesperson instead.

The Autobase upgrade has put us another week behind. The integration between Autobase and OneSource was supposed to be complete, but my rep didn't send in the correct paperwork, so it won't be completed until Monday. By integration I mean that all the GM OneSource leads will go directly into Autobase so we only have to use one CRM program. So because we're still working in OneSource, the GM wasn't seeing any activity in Autobase and wanted Beth to manually input all the information. Well, that was taking all her call time away to do secretarial work, so I'm having her just make calls and set appointments, and Autobase will just have to wait.

We're looking for more salespeople, so I had to create another post in Careerbuilder.com.

Talk to you later.