Out of 154 resumes, I had 50 people read the script on my voice mail. Out of the 50, I chose 13 of the best and setup appointments with them which lasted the whole day.
If you've never hired a phone candidate by having them read a script on your voice mail, you should try it. It's the best way to hear what your customers will be hearing. It's a totally different experience than interviewing them by having them sit across from you.
The interviews went well. They truly were the best candidates. I've picked three that I really like, and will have to choose one for the Appointment Coordinator position by tomorrow. But since I have two more that I really like, I may just start developing the Business Development Center. Since I want to start it slowly, I may have them begin with something easy like Lease Renewals, calling unsold customers, CSI calls, etc. You hate to turn quality candidates away.
That's all I did every half hour. See you tomorrow.
Thursday, April 3, 2008
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